Privacy Policy – How 1777b Protects Your Personal Data

1. Introduction

1777b ("the Platform", "we", "us", "our") is an online cricket betting and casino platform operated for players based in Bangladesh. We are committed to protecting the privacy and personal data of every registered player, visitor, and prospective user who interacts with our platform at https://1777b.io.

This Privacy Policy ("Policy") sets out in formal terms what personal data 1777b collects from you, the purposes for which it is processed, the legal bases that authorise that processing, with whom it may be shared, how long it is retained, the security measures we apply to protect it, and the rights you hold in relation to your personal data.

This Policy applies to all data processing activities carried out by 1777b in connection with your use of the website, mobile-optimised interface, customer support channels, payment processing facilities, and any promotional communications issued by the Platform. It should be read alongside the 1777b Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

All natural-language content on this platform, including this Policy, is written in English. The Platform serves the Bangladesh market and all references to local context, payment methods, and regulation apply within that scope.

2. Personal Data We Collect

1777b collects the following categories of personal data from users, depending on the nature of your interaction with the Platform:

2.1 Identity Data

This includes your full legal name, date of birth, gender (where provided), and copies of identity documents submitted during the Know Your Customer (KYC) verification process, such as your Bangladesh National ID Card (NID), passport, or driving licence.

2.2 Contact Data

This includes your mobile phone number registered in Bangladesh, your email address, and your residential address including district, division, and postal code within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).

2.3 Financial Data

This includes your mobile financial service account identifiers (e.g., the registered mobile number associated with your bKash, Nagad, Rocket, or Upay account), your Dutch-Bangla Bank Limited (DBBL) or BRAC Bank account details where used for transactions, and transactional records including deposit amounts, withdrawal requests, and account balance history. We do not store full payment card numbers or mobile banking PINs.

2.4 Account and Activity Data

This includes your chosen username, hashed and salted account password, betting history, casino game session data, bonus redemption records, promotional participation history, and account login logs including timestamps and IP addresses.

2.5 Technical Data

This includes your IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), cookie identifiers, session tokens, and referring URL. This data is collected automatically when you access the Platform.

2.6 Communications Data

This includes the content of any messages, complaints, or queries you submit to the 1777b support team via the support channel, email, or any other communication method made available by the Platform.

2.7 Responsible Gaming Data

Where you make use of responsible gaming tools — including deposit limits, self-exclusion requests, session time reminders, or reality check configurations — we record these preferences and the dates on which they were set or modified. This data is used exclusively to enforce your stated responsible gaming preferences and is never used for marketing profiling.

3. How We Collect Your Data

1777b collects personal data through the following channels and mechanisms:

• Direct submission: Information you provide when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting customer support, or participating in a promotion.
• Automated technical collection: Data collected automatically via cookies, web beacons, server logs, and similar tracking technologies when you access or navigate the Platform. See Section 7 (Cookies and Tracking) for further detail.
• Payment processors: Confirmation data returned by bKash, Nagad, Rocket, Upay, DBBL, and BRAC Bank following a transaction, including transaction reference numbers, timestamps, and the mobile number or account identifier associated with the transaction.
• Identity verification services: Where required for enhanced KYC, data may be cross-referenced against publicly available records or third-party identity verification services to confirm the accuracy of the information you have provided.
• Game providers: Technical session data returned by third-party game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi) in connection with game rounds played on the Platform.

4. Why We Use Your Personal Data

The following table summarises the primary purposes for which 1777b processes your personal data and the corresponding categories of data involved:

We do not use your personal data to make fully automated decisions that produce significant legal effects on you without providing the opportunity for human review. Automated processes used for fraud detection and responsible gaming monitoring are subject to human oversight by our compliance team.

5. Legal Basis for Processing

1777b processes your personal data on the following legal bases, consistent with applicable data protection principles:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including operating your account, settling bets, processing payments, and providing customer support.
• Legal obligation: Processing required to comply with applicable legal requirements, including anti-money laundering (AML) obligations, record-keeping requirements, and responses to lawful requests from regulatory or law enforcement authorities.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, internal analytics, and service improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing for optional communications such as promotional emails or SMS notifications, where you have given explicit consent. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting our support team.

6. Sharing Your Personal Data

1777b does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection obligations:

6.1 Payment Service Providers

We share the minimum necessary transaction data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank Limited (DBBL), and BRAC Bank to process your deposits and withdrawals. These providers are governed by their own privacy policies and applicable financial regulations.

6.2 Game Technology Providers

Game session data is shared with licensed game studios (including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi) to facilitate the delivery of casino games on the Platform. Only technical session identifiers are shared; your full identity data is not transmitted to game providers.

6.3 Identity Verification Services

Where enhanced KYC is required, your identity documents and personal details may be shared with a third-party identity verification provider for the purpose of confirming the authenticity of the information you have submitted. Such providers are bound by strict confidentiality obligations.

6.4 Legal and Regulatory Authorities

We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity. We will not disclose your data to any authority beyond what is strictly required by law.

6.5 Professional Advisers

We may share personal data with our legal advisers, auditors, or accountants where necessary for the provision of professional services to 1777b, subject to professional confidentiality obligations.

7. Cookies and Tracking Technologies

1777b uses cookies and similar tracking technologies (including web beacons and session tokens) to operate the Platform, recognise returning users, maintain session continuity, detect fraudulent activity, and improve overall platform performance. The following categories of cookies are in use:

• Strictly necessary cookies: These are essential for the Platform to function correctly. They enable core features such as account login, session management, and secure payment processing. These cookies cannot be disabled without affecting core platform functionality.
• Functional cookies: These remember your preferences (such as language settings and responsible gaming configurations) to provide a more personalised experience.
• Analytics cookies: These collect aggregated, anonymised data about how users navigate the Platform, including which pages are visited most frequently and how users arrive at the Platform. This data is used solely for internal platform improvement purposes.
• Security cookies: These are used to detect and prevent fraudulent logins, suspicious account activity, and automated bot access.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the Platform, including your account dashboard and the payment interface.

8. Data Retention

1777b retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your account relationship with 1777b and for a period of up to five years following account closure, to satisfy financial record-keeping and anti-money laundering obligations.
• KYC and identity verification documents: Retained for a minimum of five years from the date of submission, in accordance with applicable financial crime prevention requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Customer support communications: Retained for three years from the date of the last communication, unless the communication relates to a dispute or legal matter, in which case it is retained for the duration of that matter plus three years.
• Technical and analytics data: Retained in anonymised or aggregated form for up to two years from collection. Raw IP address logs are retained for a maximum of 90 days unless flagged in connection with a security investigation.
• Responsible gaming records: Retained for five years from the date the relevant tool or restriction was set, to allow for audit and enforcement continuity.

Upon expiry of the applicable retention period, personal data is either securely deleted from our systems or irreversibly anonymised so that it can no longer be linked to any individual.

9. Data Security

1777b takes the security of your personal data seriously and employs a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your browser or device and the 1777b Platform.
• Encryption of sensitive data fields (including passwords, which are stored as hashed and salted values) within our database infrastructure.
• Strict internal access controls, ensuring that personal data can only be accessed by authorised personnel who have a legitimate operational need for such access.
• Regular internal security reviews and vulnerability assessments of Platform infrastructure.
• Firewalls, intrusion detection systems, and automated monitoring for anomalous access patterns.
• Two-factor authentication (2FA) options available to players for enhanced account security.

In the unlikely event of a data breach that poses a significant risk to your rights, 1777b will notify affected users promptly and take all appropriate remedial action. We will also notify the relevant authorities as required by applicable law.

10. Your Data Rights

As a data subject, you hold the following rights in relation to the personal data that 1777b holds about you. You may exercise any of these rights by contacting our support team via https://1777b.io/support. We will respond to all verified requests within 30 days.

Please note that some rights are subject to limitations. For example, we may be unable to delete your data if we are required to retain it by law, or if retaining it is necessary to defend a legal claim. Where we are unable to fulfil a request in full, we will explain the reason clearly in our response.

To exercise any of the above rights, please submit your request in writing to the 1777b support team via /support. We may ask you to verify your identity before processing your request, to protect against fraudulent or unauthorised data access requests.

11. Children and Minors

Age verification is a mandatory part of the 1777b registration and KYC process. If we become aware that we have inadvertently collected personal data from an individual who is under 21 years of age, we will take immediate steps to close the associated account, return any deposited funds to the source payment method, and permanently delete all personal data associated with the minor from our systems.

If you are a parent or guardian and believe that your child has registered an account on 1777b, please contact our support team immediately at /support so that we can take prompt remedial action.

12. Third-Party Links and Services

The 1777b Platform may contain references to third-party payment service providers and game studios. While we take care in selecting our technology and payment partners, 1777b does not control the privacy practices of third-party organisations and is not responsible for the content of any external privacy policies.

When you interact with a third-party payment provider (such as bKash or Nagad) or when a game round is delivered by a third-party studio (such as Evolution Gaming or Pragmatic Play), your interaction with that provider is governed by their respective privacy policy. We encourage you to review the privacy policies of any third-party service providers you interact with in connection with your use of 1777b.

13. Changes to This Privacy Policy

1777b reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform functionality. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

We may, but are not obligated to, notify registered players of significant changes via email or an in-platform notification. However, it is your responsibility to review this Policy periodically. Your continued use of the 1777b Platform following publication of a revised Policy constitutes your acceptance of the updated terms.

If you do not agree with the revised Policy, you must cease using the Platform and contact our support team to arrange the closure of your account in accordance with the process described in the Terms & Conditions.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 10, please contact the 1777b Data Team through the following channels:

• Support Page: https://1777b.io/support
• Email: [email protected] (plain text — not a clickable link)

Our support team is available in English, 24 hours a day, every day of the year including Bangladesh public holidays such as Eid, Pohela Boishakh (Bengali New Year), Victory Day (December 16), and Independence Day (March 26). All privacy-related requests are handled by trained staff and escalated to our compliance team where appropriate.

We aim to acknowledge all privacy-related enquiries within two business days and to resolve them fully within 30 calendar days of receipt. For complex requests, we will inform you of any extension to this timeline and the reason for it.